Our Policies

Updated February 18, 2021

PRIVACY NOTICE
We recognize that you have chosen to do business with us, and we guard that relationship with great care. We will not share your personal information with anyone. This information will assist us in serving you most effectively with our offerings.

 

PERSONAL INFORMATION USE
Our preferred method of communication with you, including appointment confirmations, is by email and/or text. Once you have provided us with your email and/or text while booking an appointment, you are automatically opted-in to our email and/or text system and you will be able to take advantage of our special invitations, special events and promotions. If you would prefer not to receive this type of communication, you may opt-out at any time.

 

ONLINE BOOKING
As of January 4, 2021 all services require a valid credit or debit card for purposes of booking and confirming your appointment. Your card is not charged at the time of booking, rather at the completion of your appointment. This policy ensures that our client appointments and our staff's schedules are fully utilized by minimizing our late-cancel, missed appointment and no-show costs and allows us to provide value pricing to all of our clients. Your private credit card information is processed in compliance with the latest PCI Data Security Standards at all times. If you choose to save or store your credit card information as a result of creating your account in our scheduling system, rest assured that it is stored securely by our secured scheduling system through the integration with a nationally accredited merchant credit card processing company. No information is stored locally on our servers.

 

CANCELLATIONS
We confirm all appointments immediately after booking via email and/or text (depending on your preference and information provided during booking) and we also remind all clients 24 hours prior to their scheduled appointment. However, you must inform us if you're unable to keep your appointment at least 24 hours prior to its scheduled date and time. If you cancel or change your scheduled appointment without providing us this 24 hour notice, we reserve the right to charge a 'no-notice' or 'late-notice' change or cancellation fee up to and including the entire amount of the service amount booked. If you fail to keep your scheduled appointment without providing us with any notice 'no-show', we will charge you for the entire cost of the appointment. The 'no-notice', 'late-notice' or 'no-show' fee(s) are set by each individual stylist and are not negotiable.

 

HOLIDAYS OR PREMIUM WEEKS
During certain times of the year which we consider premium dates, our change or cancellation policy extends to a minimum of seventy-two (72) hours notice requirement for any changes or cancellations to your appointment to avoid incurring a late-change, cancellation or no-show charge. These are dates during the year when our guests' demand for services could exceed our ability to serve that demand. Examples of these would be, New Year's Day, Valentine's Day, Easter, Mother's Day, Father's Day, Thanksgiving, Christmas. Changes or cancellations will be accepted without any penalty up to five (5) days prior to your scheduled appointment. Change or cancellation requests made within five (5) days of your scheduled appointment may incur a change or cancellation fee equal to the amount of the appointment being changed or cancelled. Changes, cancellations or no-shows within the 72 hour window will be charged the full amount of the appointment scheduled.

 

LINKS TO EXTERNAL SITES
This Site contains links to web sites and booking apps (Fresha, Square & Booksy) controlled or offered by third parties (non-affiliates of Unique Barbershop & Salon). The links are provided as a convenience and Unique Barbershop & Salon does not endorse or recommend any products or services offered by or information contained in any of these third-party sites. Unique Barbershop & Salon hereby disclaims all liability for all information, materials, products or services posted, offered or that may be accessed at any of the third-party sites linked to this Site. Unique Barbershop & Salon makes no representation regarding the quality of any product or service contained at any such third-party site.  Furthermore, Unique Barbershop & Salon hereby disclaims all liability for any failure of products or services offered or advertised at those third-party sites.

 

PAYMENT METHODS
- Credit / Debit Cards
- Cash